carefully package your item(s) to ensure a safe and easy arrival.
Using UPS shipping services we will provide you with quality
shipping free of charge. The level of service provided
for free will depend on the value of your package. Should you
require a faster means of delivery, you may upgrade your shipping
method for a fee.
- As orders are received they will be reviewed and processed.
An e-mail will be sent confirming your purchase(s). This is
not an automatically generated response and may take several
hours to be sent depending on the time that the order is received
and reviewed. Orders received before 11:00am EST will generally
be shipped the same day. Exceptions are for orders received
during the weekend and Monday.
- When your purchase leaves ForeverJewelers.com another e-mail
will be sent notifying you that the package has been shipped.
There will be tracking number issued from UPS that allows for
easy monitoring of your purchase.
- Upon delivery there will be a required signature of receipt.
UPS will notify us that your package has been received. It is
from this point that our Return
Policy will be in effect.
In the unfortunate event
that an item is out of stock or no longer available, ForeverJewelers.com
will send a notification via e-mail or telephone. This e-mail
will explain the status of your order. If the item is unavailable,
we may attempt to offer a comparable suggestion.
We at ForeverJewelers.com
have chosen UPS because of their reliable services of tracking
and insuring your valuable purchase(s). Because of these high
standards there will be no deliveries made to P.O. Boxes. There
must be a physical address and an authorized signature in order
to complete the delivery.
- UPS Ground service guarantees delivery to all commercial addresses
within the 48 contiguous states. Deliveries to residential addresses
receive scheduled delivery and dependable service, but the delivery
day is not guaranteed.
- UPS 3 Day Select orders shipped on Wednesday will be delivered
This service guarantees delivery within three business days
to and from every address in the 48 contiguous states.
- UPS 2nd Day Air orders shipped on Thursday will
be delivered on Monday by the end of the day.
This service provides guaranteed, two day, on-time delivery to
every address throughout the United States and Puerto Rico.
- UPS Next Day Air orders shipped on Friday will be delivered
on Monday by the end of the day.
This service offers an affordable delivery option for your purchase(s)
that require next-business-day delivery. Depending on the destination,
time of delivery may vary. Saturday delivery is available to many
destinations. Additional fees will be required.
While waiting for your
gift to arrive, remember to only count business days (Monday through
Friday). Also, if you have requested any alteration(s), shipping
will be delayed until your specification has been met. As always,
wewill notify you of any delays in your order.
All items shipped Internationally
by ForeverJewelers.com will be insured and the value of the package
contents will be declared. Taxes or duties may be collected upon
delivery, and a customs brokerage fee may be assessed. You are
responsible for paying all taxes, duties and brokerage fees. In
order to determine the approximate cost of taxes or duties that
may be imposed, we suggest that you contact your government's
Customs Department. We do not have this information available
If an item is refused
or simply returned, upon its return to us, we will refund the
purchase price (providing that all criteria has been met for
returning an item) less the shipping charges in both directions.
Also, if we, through no fault of our own, are charged tax or duties
for your order, we reserve the right to charge your credit card
account for this amount at a later date. Any taxes, duties or
fees will not be refunded in any case.
In addition, as it is
difficult to determine the cost of shipping, it may be necessary
for ForeverJewelers.com to charge an additional amount to your
credit card account in order to meet the fee for shipping to your
country. We will make every attempt to provide a shipping cost
estimate at the time of shipping. Please be advised that these
fees may range anywhere from $20.00 - $100.00 depending on the
destination and shipment method.
Forever Jewelers reserves
the right to not accept international orders, if proper criteria
cannot be met to assure credit card authenticity. Often credit
cards issued by foreign banks cannot be verified by our merchant
services and, therefore, we are unable to confirm that a purchase
is legitimate and not fraud.